Frequently Asked Questions

Q. What is the life of a repaired keypad?

A. Repaired keypads have been tested with equipment presses a repaired button over and over again. This machine has demonstrated that the repair is good for well over 2 millio0n actuation’s as described below.  The product has been used to repair a variety of keypads such as telephones, calculators and remote controls all with excellent results.

In the lab we set up a test experiment in which all of the conductive coating was removed from a  keypad contact and replaced with KeyPad-Fix.  It was then tested for over 2 million cycles with a mechanical testing machine and it was found to work as new.  What is the ultimate life of a button repaired with KeyPad-Fix?  We are not sure but it appeared that the rubber of the keypad would fail before our product in  this particular test.  If you would like us to find out, please write to us via the contact page and we will set the test up again and let it run for a year or more until the keypad fails.

Q. How does the product work?

A. When manufacturing a remote control or similar product, the factory applies a conductive paint with a rubber roller to the surface of many keypads for a particular product grouped together in a single sheet. Once dried, the manufacturer cuts the sheet into individual keypads with die cutting. The conductive mixture of KeyPad-Fix is similar to the factory paint but a more aggressive binder is used to ensure adhesion to older worn out keypads.

Q. I applied the product as per the instructions but over time the KeyPad-Fix stared to flake off. What did I do wrong?

A. Over time the rubber of a keypad will start to break down and the substance which makes the rubber flexible, called the plasticizer, will rise to the surface.  This oily substance can interfere with the bonding of KeyPad-Fix to the rubber surface.  To remove the plasticizer first treat the surface with an alcohol wipe to remove this residue.  Allow surface to thoroughly dry and follow the instructions on the back of the package.